Support Services
Back to
Support Services
Support Service Comparison Chart
Service Level
Agreement
I need help now |
|
Online Support Service
Choose Online
support for the most economical support option.
Online support
includes
- Technical support by e-mail, or web
site.
- Red Ridge Wire, our e-mail
newsletter
- Automatic VolunteerWorks
Upgrades
Technical Support
VolunteerWorks experts are
ready to help answer any questions you may have about setting-up or using
VolunteerWorks by e-mail or online inquiry. You can make inquiries at any time,
and there's no limit to the number of inquiries you can make.
Red
Ridge Wire
The Red Ridge Wire is our e-mail newsletter. It includes
tips and techniques on using VolunteerWorks and other helpful technology
information for volunteer leaders.
VolunteerWorks Updates and
Upgrades
VolunteerWorks Upgrades include the latest software
upgrade and documentation. Updates keep VolunteerWorks current with changes in
technolog, and are released several times each year.
Cost
We
include your first year of support service with your initial VolunteerWorks
purchase. After the first year you can renew Online support services for
$99 for single user VolunteerWorks systems,
and $159 for five-user network systems
(visit the Store for rates if your system has more than 5 users).
The
other support option is
Basic Support
|